Know me better
Profile Snapshot
Senior Product Trainer & Technical Consultant with a passion for turning complex technologies into clear, practical learning experiences. I work at the intersection of product enablement, customer deployments, and AI-driven learning, helping global teams train smarter, deploy confidently, and scale knowledge effectively. I actively explore Prompt Engineering and Generative AI to enhance training delivery, support workflows, and modern learning systems.
Currently Working
Senior Product Trainer, Services Delivery- VN, Synamedia Ltd.
- Lead and conduct product technical training for internal and external global participants.
- Create digital and marketing content including videos, product guides, datasheets, posters, and technical collaterals.
- Manage and maintain global training labs, ensuring availability, scalability, and updated configurations for use cases.
- Plan and execute competence development programs to improve global technical and support teams.
- Deliver on-site and remote deployments, training, and post-implementation support for customers.
- Develop AI-based process enhancement tool, integrating prompt engineering into training, documentation, and technical support related to the VN Products.
- Collaborate with Engineering, Sales & Marketing teams for enablement programs and customer presentations.
Academics & Specialization
- I strongly believe in continuous learning and actively invest in upgrading my skills across Generative AI, Prompt Engineering, Cloud Technologies, and Security.
- I have completed a Post-Graduate Program in Cloud Computing from the Great Lakes Institute of Management and hold a Bachelor of Computer Applications (BCA) from Rabindranath Tagore University, Bhopal.
- My technical foundation is further strengthened by certifications including RHCSA, RHCE, CEH, CHFI, Python, and DevOps.
Technical Knowledge
- Core Technologies & Cloud
Linux, Cyber Security, Digital Forensics, Cloud Computing, Ansible, OpenShift, Amazon Web Services (AWS), Microsoft Azure, Proxmox, VMware vSphere - AI, Automation & Innovation
ChatGPT, Gemini, Copilot, DALLE, Sora, Sendsteps, Prompt Engineering - Content Creation & Design
Adobe AV Suite, Camtasia, Movavi Video Suite, Clipchamp, Audacity, FL Studio, CorelDRAW, Photoshop, Canva, Figma, Illustrator - Collaboration, Documentation & Delivery
Microsoft Teams, Outlook, Google Meet, Gmail, Zoom, Webex, GoToMeeting, GoToTraining, Office 365, Google Workspace, WPS Office, Open-source tools - Platforms, LMS & Operations
Jira, Confluence, Zoho Projects, Thinkific, Blackboard Learn, Moodle, Canvas, ServiceNow, Slack
Golden Experiences
- Recognized for excellence in both training and performance, I have received the Best Trainer Award and Best Sales Performer Award during my tenure at IANT. I have successfully completed Train the Trainer programs with IANT and Synamedia, contributing to high-quality learning standards across teams.
- At Synamedia, I earned global recognition for Verizon Training and Project Delivery and collaborated on impactful training and deployment initiatives with leading clients such as Sony, Hathway, MediaGuru, and GTPL.
Passions Unveiled
- I actively engage in life, career-oriented, and business seminars, driven by a constant desire for learning and personal growth.
- Beyond my professional work, I enjoy expressing creativity through music, including singing, playing instruments, and exploring diverse genres.
- I am also an avid traveler, drawn to discovering new places and cultures, often accompanied by my love for exploring different varieties of tea.
- In my free time, I immerse myself in musical performances, graphic designing, event management, theater, and moments of self-reflection — activities that bring balance, creativity, and fulfillment to my life.