Know me better

Experienced Senior Product Trainer and Technical Consultant with a strong journey from delivering IT and advanced technical training to leading global product enablement. Skilled in Linux, Cyber Security, Cyber Forensic, Ansible, Salt, Cloud, and AI with proven expertise in customer deployments, digital content creation, and AI-driven learning. Passionate about integrating Prompt Engineering and Generative AI to elevate technical training, support, and professional growth.
My professional focus lies in bridging technical complexity with learner simplicity, empowering global teams through immersive, AI-enhanced, and outcome-driven training experiences — while continuously evolving my expertise in Generative AI, Cloud Technologies, and Security.

Senior Product Trainer, Services Delivery- VN, Synamedia Ltd.

Lead and conduct product technical training for internal and external global participants.
Create digital and marketing content including videos, product guides, datasheets, posters, and technical collaterals.
Manage and maintain global training labs, ensuring availability, scalability, and updated configurations for use cases.
Plan and execute competence development programs to improve global technical and support teams.
Deliver on-site and remote deployments, training, and post-implementation support for customers.
Develop AI-based process enhancement tool, integrating prompt engineering into training, documentation, and technical support related to the VN Products.
Collaborate with Engineering, Sales & Marketing teams for enablement programs and customer presentations.

Learning constantly and upgrading in Generative AI, Prompt Engineering, Cloud, and Security.
Post-Graduate Program in Cloud Computing, Great Lakes Institute of Management.
Bachelor of Computer Applications (BCA), Rabindranath Tagore University, Bhopal.
Certified in more than 10 global certifications including RHCSA, RHCE, CEH, CHFI, Python, DevOps etc.

Technology: Linux, Cyber Security, Forensics, Cloud Computing, Ansible, OpenShift etc.
Multimedia: Adobe AV Suit, Movavi Video Suit, Clipchamp, Audacity, Camtasia, FL Studio etc.
Communication: Teams, Outlook, Meet, Gmail, GoToMeeting, GoToTraining, Zoom, Webex.
Documentation: Office365, Google Workspace, WPS Office & Other Opensource Tools.
Cloud Platforms: Proxmox, vSphere, Amazon Web Services, Azure Cloud.
Designing: Corel Draw, Photoshop, Canva, Figma, illustrator.
AI Tools: ChatGPT, Gemini, Copilot, Sendsteps, DALLE, Sora etc.
Project Management: Jira, Confluence, Zoho Project.
LMS: Thinkific, Blackboard Learn, Moodle, Canvas etc.
Customer Support: ServiceNow, Slack.

Recipient of the prestigious Best Trainer and Best Sales Performer Awards at IANT, demonstrating excellence across both training delivery and sales performance.
Successfully completed the “Train the Trainer” program with outstanding results, reflecting strong capability in mentoring and elevating trainer performance for both the organization.
Earned global recognition for Verizon Training and Project Delivery, showcasing impactful contribution to high-visibility initiatives at Synamedia.
Collaborated with Global clients such as Verizon, RaiWay, Yes, Sony, Hathway, MediaGuru, and GTPL etc. contributing to successful deployments, product trainings, and customer enablement programs.

I actively engage in Life & career-oriented and Business Seminars, seeking continuous learning and personal development opportunities.
Beyond work commitments, I find joy in staying active through musical pursuits like singing, playing instruments, and immersing myself in diverse genres of music.
Additionally, I am an avid traveler who cherishes exploring unfamiliar places and indulging in various teas.
During my leisure time, I passionately invest time in musical performances, graphic designing, event management, theater, and moments of self-reflection, considering these activities as cherished pastimes that bring immense fulfillment.

Glimpse Showcase